BESTEL INFORMATIE

De Yup-Outlet klantenservice is te bereiken via email. Heb je een vraag of informatie nodig, dan kunt u ons mailen via hallo@yupoutlet.nl

Wij zullen binnen 24 uur reageren met antwoord op jouw vraag of eventuele informatie sturen.

Yup-Outlet is de online webwinkel voor retro, vintage en industriële meubels voor thuis en kantoor. Bij Yup-Outlet vindt worden alle wensen ingevuld worden voor particuliere bestellingen maar ook voor cafe, restaurant, hotel, terras, horeca, bed & breakfast, kantine of vereniging.

Wij proberen binnen 24 uur uw bestelling te leveren na ontvangst van betaling voor particulieren of voor zakelijke klanten op factuur.

De levertijden kunnen verschillen afhankelijk van de geplaatste bestellingen. Als je een bestelling hebt gemaakt van meerdere stukken dan spreken we persoonlijk met je af wanneer de levertijd gaat plaatsvinden.

We currently deliver to most postal codes in the following provinces in Canada: Alberta, British Columbia, Manitoba, Nova Scotia, Ontario, Quebec and Saskatchewan. To find out for sure if we deliver to your area, simply enter your postal code at the top of the page before placing an order.

PAYMENT INFORMATION

We gladly accept Visa, MasterCard and American Express. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.

There may be an initial authorization of your card once you submit your order online; however, your card is only charged once the order is processed.

We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, Furniture.ca expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.

ORDERS AND RETURNS

We use your info to fulfill your order accurately and quickly, and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Private Policy.

To view the status of your order, simply log in to your Furniture.ca account and click “Online Order.” Then, select the Delivery Document you want to review. Your Delivery Document will show you which items you’ve ordered and when they will be delivered. If your order includes items being delivered from separate locations, each item will have its own unique delivery document and respective delivery date.

Orders can be cancelled as long as they haven’t already been loaded onto our delivery trucks. To cancel, please contact our Customer Care team at least 48 hours prior to your delivery date and we will promptly refund your credit card. In some cases, there may be a restocking fee or delivery fee if the order is canceled after it has already been picked up for delivery.

Any unanswered questions?

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